Terms of Service

1. General

1.1This agreement is between you and the FACEIT VISION team, which builds and runs the Service. Below we call ourselves the Administration.

1.2The Service means the FACEIT VISION browser extension, the faceitvision.net website, our API and the 2D match replay.

1.3The agreement takes effect when you install the extension or start using the website. For PLUS, paying is how you accept this offer.

1.4If you do not agree with these terms, do not use the Service. The current version is published at faceitvision.net/terms.

2. What the Service does

2.1The extension runs in your browser on top of FACEIT pages and shows what FACEIT already sends to your browser: levels and ELO, opponent stats in the lobby, the map veto prediction, player notes and a 2D replay of a finished match.

2.2Some features are computed on our servers: parsing a demo into a 2D replay, lobby stats, the map prediction, badges and PLUS cosmetics.

3. Independent of FACEIT

3.1FACEIT VISION is an independent project. We are not affiliated with FACEIT Ltd., do not act on its behalf and are neither endorsed nor sponsored by it. FACEIT is a trademark of FACEIT Ltd.

3.2While you use the Service you stay bound by FACEIT's own rules. FACEIT can change its website or API, which may break a feature until we fix it.

4. Who may use the Service

4.1The Service is not intended for children under 16.

4.2PLUS can be paid for by a person aged 18 or over, or by a younger person with the consent of their legal guardian.

5. Account

5.1Most features need no account. Signing in with FACEIT Connect is needed for badges, for syncing settings and notes between browsers and for the PLUS subscription.

5.2When you sign in we receive your FACEIT identifier, nickname and avatar URL. You type your password on FACEIT's side; we never see it and never store it.

5.3You are responsible for access to your FACEIT account and to the browser you signed in from.

5.4You can sign out in the Account section of the extension. To delete your account and the data attached to it, write to ext@faceitvision.net.

6. How you may use the Service

6.1While using the Service you agree not to:

• resell or hand PLUS access to anyone else;
• take the Service apart: decompile it, disassemble it or copy its code and assets, except where the law expressly allows it;
• ship modified builds of the extension or embed our code in your own products;
• work around or break the protections of the Service: the subscription check, rate limits and bot protection;
• harvest data from the Service in bulk or automatically;
• interfere with the Service or create artificial load;
• use the Service to break FACEIT's rules, the law or other people's rights.

7. PLUS subscription

7.1PLUS is the paid plan. Right now it unlocks cosmetics that other players with the extension can see: a nickname paint, a card background and the PLUS chip.

7.2PLUS is bought for a period that starts as soon as the payment is confirmed. If you already have a paid period, a new one queues behind it and the days add up.

7.3When the period ends, the cosmetics stop showing. Your picked items stay with you and light up again in the next period.

7.4The cosmetics catalog changes: we add new items and may retire individual ones.

7.5PLUS follows your FACEIT account and is not required for the rest of the extension to work.

8. Payment

8.1The price, the period and the currency are shown on the payment page before you confirm the payment. The same page states whether it is a one-off payment or a subscription that renews automatically.

8.2The payment is taken by the payment provider named on the payment page and on the receipt. You enter your card details on its side: the card number, the expiry date and the CVC never reach us.

8.3Where a merchant of record takes the payment, it sells the subscription in its own name, issues the receipt and remits the taxes, and its buyer terms apply to that sale as well.

8.4From the provider we receive the payment id, the amount, the currency, the status and the paid period. Access turns on automatically once the payment is confirmed. If the payment went through and PLUS did not turn on, write to ext@faceitvision.net.

8.5When automatic renewal is on, the next period is charged at the end of the current one at the price in effect then. You can switch renewal off at any time before the paid period ends, and access stays until its end.

8.6By paying you confirm that the payment method is yours or that you are entitled to use it.

10. Right of withdrawal in the EEA and the UK

10.1If you live in the European Economic Area or the United Kingdom, you have the right to withdraw from a service contract within 14 days. PLUS access starts immediately after payment, so by paying you ask us to begin performance right away and acknowledge that the right of withdrawal is lost once the service has been supplied.

10.2Our 7-day refund window applies regardless and does not take away your mandatory consumer rights.

11. Disputed payments

11.1Before you open a dispute or a chargeback with your bank, write to us. A dispute opened without contacting support first is a breach of this agreement.

11.2We may refuse a refund where we see abuse: repeated refunds, a purchase made to get around a block, or payment with someone else's payment method.

12. Service availability

12.1The Service is provided as is. We do not promise that it will run without interruptions or errors.

12.2We update the Service and keep developing features: some of them change and some go away.

12.3Part of the downtime is not on our side: changes at FACEIT, outages at our hosting and payment providers, browser and extension store updates.

13. Liability

13.1The decisions you make from what the Service shows are yours. Stats, predictions and replays are hints, not a guarantee of how a match ends.

13.2We are not liable for lost profit, for data lost on your side, or for the acts of FACEIT, Valve, payment providers and other third parties.

13.3Where we are liable after all, the total is limited to what was paid for the subscription in the three months before the event. These limits do not apply where liability cannot be limited by law.

14. Rights to the materials

14.1The code, the design, the icons, the replay maps and the PLUS cosmetics belong to the Administration or are used by it lawfully.

14.2We let you use the Service personally. Copying, distributing or reselling it needs our written permission.

14.3The notes you write stay yours. Match and profile data belongs to FACEIT and to its owners.

15. Suspension and termination

15.1We may suspend or limit access on a breach of this agreement, on abuse, or where the law or a payment provider requires it. The paid period is not refunded in that case.

15.2If we shut the Service down or cut you off with no breach on your side, we refund the unused part of the period.

15.3You can end this agreement at any time: remove the extension and, if you want, ask us to delete your account.

16. Changes to these terms

16.1We may change this agreement. A new version is published on this page with a new date, and we announce a material change before it takes effect.

16.2A change that makes the terms worse does not apply to a PLUS period you have already paid for.

16.3By continuing to use the Service after a change takes effect you accept the new version.

17. Contact

17.1Questions, complaints and requests: ext@faceitvision.net. We answer a complaint within 10 business days.

17.2The mandatory consumer protection rules of the country you live in apply to this agreement whatever it says.

17.3Privacy Policy: faceitvision.net/privacy.